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There has been an ongoing issue with Fireworks asking for a serial and running in trial mode, despite the user having a legitimate Creative Cloud subscription. It looks like Adobe have fixed this issue recently although there has been no official announcement to my knowledge. I, too, had to install Muse why? My employer is an Adobe VIP and, after getting nowhere with Adobe chat support and getting nowhere with the email support, I got an email with the Muse solution from an Adobe Enterprise Support Team member.

Here are the instructions:. I’m assuming you are on Windows 10? It seems some people are having problems with CS6 products wih the latest Windows 10 update. I would contact Adobe support in the first instance and register your complaint, whther they’ll actually do anything about this issue is another matter I would bet donuts to donut holes that Adobe support won’t help you because FW is a discontinued product. Failing that, uninstall your current version of FW from CC desktop app by clicking on the 3 dots icon.

If you don’t see it listed, check preferences to ensure Show Older Apps box is checked. If prompted for serial number, click License this Ok, try this please as I think this is an issue with the Adobe Application Manager and the latest Windows 10 update:.

Sadly, this didn’t fix it. I am also experiencing the “Provide a serial number” bug with Fireworks CS6, but mine is after a fresh installation of Windows 10 and Adobe Creative Cloud. Any other suggestions? Am experiencing the same issue and can also confirm that this method launched an updater that showed 2 updates one about mb for Fireworks CS6 and the other for the extension manager , but even after completing the updates and trying again, Fireworks is still prompting for a product key after signing in Far from ideal but as a temporary solution you could uninstall the Windows 20H2 update, follow these instructions :.

Have I missed a related step with that update removal above? I think it might be a good idea to uninstall and do a clean re-install of Fireworks after removing the Windows Update Unfortunately still no success after that. I saw another post on these forums may have even been by yourself that mentioned installing CC Muse – doing so and running through a first launch of that app allows me to launch Fireworks properly, greeting me with a “Last trial launch” window.

For now, I can deal with having to uninstall both apps, reinstall Muse, activate it and then run Fireworks just to get one more launch out of it until hopefully whatever is happening here is resolved speaks for how far I’m willing to go for an app that ticks boxes like Fireworks does, shame they killed it.

The Muse solutions wasn’t me, but I did see the post. I’m sceptical it will work, but I suppose at this point its worth a try if you are running out of options. This is another last resort solution – but I’m assuming you could install Fireworks on a VM with an older version of Windows.

Have you tried running Windows Compatability Troubleshooter on the Fireworks. Try that first and see if the automatic compatability settings fix the issue, if they don’t try some manual settings like compatability mode for windows 8, Windows 7, Windows Vista Sadly, this hasn’t worked for me either.

I’ve tried running the compatibility troubleshooter on the Fireworks. Clicking “Sign In” takes you to the dreaded “Provide a serial number” screen What’s even worse is I do not have the option to uninstall the Windows 20H2 update you mentioned The only update I can uninstall is the 21H1 update. Ok, for those just joining us Check the box “Run this program as an administrator”. Click OK.

Do the same thing for the Fireworks. When it comes back up, try to run Fireworks CS6 normally. For me, there was no more dialog box asking for me to license the software at all. Here’s something weird, whether it is specific to me I don’t know, I’ve been through so many different scenarios and this is what I noticed:. If I make sure PDapp. However, if I run PDapp.

NOT as an administrator, the nag screen goes away Yes that is correct – Great news I’ll write up a summary of the fix again, as this thread might be a bit confusing to anyone looking for a solution, as we’ve been going back and forth through a process of elimination to find the solution.

Still can’t say this has worked for me. I was getting the nag screen if I had “run as administrator” for both of those. I am still having to uninstall and reinstall Muse, accept the activation dialog there and then Fireworks gives me one more launch Do you think this has something to do with the PDapp.

And that in the latest Windows 10 update Flash is completely unsupported? Updating to Windows 10 version 21H1, expected to start rolling out this month, will also remove the software. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Show only Search instead for. Did you mean:. Do I need a serial number or is there another way to open Fireworks? Thank you. Follow Report. Community guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.

Learn more. Adobe Community Professional , Jul 19, Jul 19, New Here , Oct 19, Oct 19, Jump to latest reply. In the first instance remove the latest Windows 10 update as a temporary fix Paul-M, ACP. Nancy OShea. Before you remove the Windows updates, try this first. Update CC desktop app. Log-out of Creative Cloud. Restart your computer. Right-click to run as admin. In Response To Paul-M. In Response To JamesD Thanks again for your help Paul.

Thanks, Paul, for your guidance and suggestions! Here’s something weird, whether it is specific to me I don’t know, I’ve been through so many different scenarios and this is what I noticed: If I make sure PDapp. This appears o have worked for me too. Set PDapp. Set FireWorks. When I set both of these to ‘Run as Administrator’ I was still geting the nag. This has now worked on 2 machines. I have one more big test wherw I have lost complete use of Fireworks on my office machine.

In Response To rik ed. I have simply done this in the end: Run PDapp. Fireworks is running perfectly for me with no nag screen under this scenario Yes, this seems to work perfectly. Run PDapp. In Response To KevinSmet. Load more replies. Post Reply. All rights reserved.

Adobe Fireworks – Download

 
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